Service contract – to safeguard your cryogenic equipment
Our service contracts ensure that your storage equipment works reliably at all times and that valuable medical samples are protected under optimal conditions – without you having to lift a finger.
CryoSolutions service contracts: Maximum safety for samples, equipment, and personnel
Through regular maintenance, we reduce the risk of technical failures to a minimum. At the same time, we ensure that all safety-related components function properly so that your operating personnel are protected in the best possible way. Our technicians identify potential hazards at an early stage and rectify them before they become a problem. This means you benefit from maximum operational safety for samples and employees.
Choose from a range of modules to create a service contract tailored precisely to your needs. This allows you to cover the most important requirements cost-effectively with the maintenance module – or you can opt for maximum safety with additional modules such as documentation and calibration.
Benefits of a CryoSolutions service contract:
- Maximum safety for your staff and inventory thanks to the highest reliability of the devices
- Guaranteed on-site response time from our technician in the event of a malfunction
- Specialized service technicians for maximum quality and efficiency
- Prioritization of your inquiries with our service hotline
- Guaranteed access to backup equipment
- Extended service life and guaranteed value retention of equipment
- Regular training and advice for users
- Fixed, calculable costs thanks to flat rates
- Discount on replacement parts and loaner devices
- Automatic maintenance reminders with flexible appointment selection
